Author Search Results

1

Statistics : a component of the research process /

Statistics : a component of the research process /

by Hernon, Peter
Published 1994

Book

2

Assessing service quality : satisfying the expectations of library customers /

Assessing service quality : satisfying the expectations of library customers /

by Hernon, Peter
Published 2015

Book

3

Microforms and government information /

Microforms and government information /

by Hernon, Peter
Published 1981

Book

4

Assessing service quality : satisfying the expectations of library customers /

Assessing service quality : satisfying the expectations of library customers /

by Hernon, Peter
Published 2010

Book

5

Unobtrusive testing and library reference services /

Unobtrusive testing and library reference services /

by Hernon, Peter
Published 1987

Book

6

Statistics for library decision making : a handbook /

Statistics for library decision making : a handbook /

by Hernon, Peter
Published 1989

Book

7

Use of government publications by social scientists /

Use of government publications by social scientists /

by Hernon, Peter
Published 1979

Book

8

Service quality in academic libraries /

Service quality in academic libraries /

by Hernon, Peter
Published 1996

Book

9

Assessing service quality : satisfying the expectations of library customers /

Assessing service quality : satisfying the expectations of library customers /

by Hernon, Peter
Published 1998

Book

10

Delivering satisfaction and service quality : a customer-based approach for libraries /

Delivering satisfaction and service quality : a customer-based approach for libraries /

by Hernon, Peter
Published 2001

Book

11

An action plan for outcomes assessment in your library /

An action plan for outcomes assessment in your library /

by Hernon, Peter
Published 2002

Book

12

Federal information policies in the 1980s : conflicts and issues /

Federal information policies in the 1980s : conflicts and issues /

by Hernon, Peter
Published 1987

Book

13

Evaluation and library decision making /

Evaluation and library decision making /

by Hernon, Peter
Published 1990

Book

14

Developing collections of U.S. government publications /

Developing collections of U.S. government publications /

by Hernon, Peter
Published 1982

Book

15

GPO's depository library program : a descriptive analysis /

GPO's depository library program : a descriptive analysis /

by Hernon, Peter
Published 1985

Book

16

The next library leadership : attributes of academic and public library directors /

The next library leadership : attributes of academic and public library directors /

by Hernon, Peter
Published 2003

Book

17

U.S. government on the Web : getting the information you need /

U.S. government on the Web : getting the information you need /

by Hernon, Peter
Published 2003

Book

18

Outcomes assessment in your library /

Outcomes assessment in your library /

by Hernon, Peter
Published 2002

Book

19

U.S. Government on the Web : getting the information you need /

U.S. Government on the Web : getting the information you need /

by Hernon, Peter
Published 1999

Book

20

Public access to government information : issues, trends, and strategies /

Public access to government information : issues, trends, and strategies /

by Hernon, Peter
Published 1984

Book

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