The art of managing everyday conflict : understanding emotions and power struggles /
"This book discusses the "hows" and "whys" of conflict and provides easy-to-use solutions for most situations." "Since conflict results from how we view our own power, and emotion is at the core of these views, we must begin by looking closely at our emotions. Fish...
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| Format: | Book |
| Language: | English |
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Westport, Conn. :
Praeger,
2004.
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