The QFD book : the team approach to solving problems and satisfying customers through quality function deployment /
""Quality function deployment" is a group of complicated-sounding words for a very simple concept. In essence, QFD is a process for listening carefully to what your customers need and then making sure the features they want are designed in during the initial planning for a product - b...
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Format: | Book |
Language: | English |
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New York :
Amacom : Distributed by Quality Resources,
©1993.
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